Level 8, 56 Pitt Street
Sydney NSW 2000
Phone: +61 2 8405 8860
1300 082 130
+61 02 8016 2884
360 Capital Group has a Complaints Handling and Dispute Resolution Procedure and is a member of the Australian Financial Complaints Authority (AFCA). If you have a complaint, you may contact the Complaints Officer by phoning 1300 082 130 or emailing email@example.com.
Where a complaint is not resolved at the time it is made, 360 Capital Group will issue an acknowledgement letter within two business days. A written 'final response' to the complaint will be made within forty-five calendar days of receipt of the complaint. If it is impossible to substantially respond to the complaint within 45 calendar days, the complainant will, before the end of that period, be:
If an issue has not been resolved to your satisfaction, you can lodge a complaint with AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.
The following are terms of a legal agreement between you and 360 Capital Group Limited (360 Capital). By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, do not use this website.
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors.
Information may be changed or updated without notice. 360 Capital may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.
360 Capital assumes no responsibility regarding the accuracy of the information that is provided by 360 Capital and use of such information is at the recipient's own risk. 360 Capital provides no assurances that any reported problems may be resolved with the use of any information that 360 Capital provides. By furnishing information, 360 Capital does not grant any licenses to any copyrights, patents or any other intellectual property rights.
Please do not send confidential or proprietary information through our website. Please note that any information or material sent to 360 Capital will be deemed NOT to be confidential. By sending 360 Capital any information or material, you grant 360 Capital an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that 360 Capital is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicise the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.
The form below can be used to update the details indicated below. Please print the form, fill out the necessary fields and post or fax it to 360 Capital Investor Relations. Change of Details forms need to be received at least 10 business days prior to a distribution.
You will receive confirmation once the details have been amended.
The Standard Transfer Form is to be used when transferring units between investors or between investor entities (ie from an individual to superannuation fund). Transfers are processed on the first day of each month.
Confirmations will be sent out once the application has been processed.